What We Do
GCS Technologies is focused on technology-as-a-strategy, not as an end. We help clients simplify and secure their operations, leveraging the cloud where possible, implement robust and resilient infrastructures, and empower all employees to access the data and applications wherever they are or need to be.
Our Help Desk and Network Operations Center receive inbound service requests, triage when possible, escalate to Tier 2 and 3 analysts when necessary. The Project team consults on and executes new implementations, working with internal design resources to ensure the best possible outcome.
For many clients, GCS Technologies is their virtual IT department, providing both planning as well as implementation and management in the datacenter and down to the desktop. For others, we are the extra pair of expert hands to manage a technology migration to the cloud, to support and respond to staff needs, to sit at the executive table as partner, discussing strategic developments and investments. Our solutions may center on technology, but our business is your business.
Your Success is our Success
After 20 years and thousands of clients, we have earned a reputation as one of the most trusted IT managed service providers in Austin. Our 94% customer retention rate is rare in the IT industry and speaks to our ability to make our customers successful year after year.