Complete IT Managed Services
Located in the Austin, GCS Technologies is comprised of technology leaders, professionals, and analysts with diverse IT backgrounds and skills, all with a passion to innovate and educate. At GCS, we not only talk tech, we live it, utilizing many of the same solutions as our clients.
GCS specializes in cloud and datacenter technologies. We have helped thousands of organizations manage IT costs and accomplish their business objectives. Our model of on-demand IT is the most flexible and economically responsible approach to addressing the technology needs of every business.
From implementing a work-from-home environment to migrating datacenter operations to the cloud, GCS advises customers on the most efficient way to meet the needs of staff and systems, while minimizing risks of security incidents. The GCS On-Demand IT model gives every customer the power to scale up or down based as business dictates.
What We Do
GCS Technologies is focused on technology-as-a-strategy, not as an end. We help clients simplify and secure their operations, leveraging the cloud where possible, implement robust and resilient infrastructures, and empower all employees to access the data and applications wherever they are or need to be.
Our Help Desk and Network Operations Center receive inbound service requests, triage when possible, escalate to Tier 2 and 3 analysts when necessary. The Project team consults on and executes new implementations, working with internal design resources to ensure the best possible outcome.
For many clients, GCS Technologies is their virtual IT department, providing both planning as well as implementation and management in the datacenter and down to the desktop. For others, we are the extra pair of expert hands to manage a technology migration to the cloud, to support and respond to staff needs, to sit at the executive table as partner, discussing strategic developments and investments. Our solutions may center on technology, but our business is your business.
Your Success is our Success
After 20 years and thousands of clients, we have earned a reputation as one of the most trusted IT managed service providers in Austin. Our 94% customer retention rate is rare in the IT industry and speaks to our ability to make our customers successful year after year.