Complete Cloud

CompleteCloud is your IT department as a service. Everything your business needs to stay productive and secure, all packaged into a fixed, predictable monthly fee.

We provide a help desk for your users, support for your IT infrastructure, and share all of the technology guidance you’ll need along the way.

Last (but certainly not least) we keep your business secure by including all of the tools and services that are bundled within our SecureCloud managed security service.

Best-in-class IT support and security, all under one roof.

What We Do

Managed Security

We start with security and include everything that is offered within our Secure Cloud managed security service. This includes the tools, people, and processes to prevent cyber threats and keep your business safe.

Managed Help Desk

All-inclusive access to our Support Desk service. From desktop and user support to more complicated infrastructure needs, our help desk is fully staffed and always ready to help.

Microsoft 365 Subscriptions

Our Complete Cloud service includes a combination of Microsoft 365 subscriptions for every user, leveraging the best that Microsoft has to offer for both productivity and security.

Technology Leadership

It’s important to keep up with technology changes which is why we consult with you regularly to ensure your business and security objectives are being met.

How We Do It

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Responsive

The most important aspect of any help desk service is the ability to respond quickly. Our #1 focus is to provide the help you need, and precisely when you need it.

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Predictable

Everything is wrapped into a predictable monthly fee, making it easy for your organization to budget for ongoing IT support and leadership.

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Comprehensive

In addition to providing comprehensive support for your entire organization, we also bundle in Microsoft 365 subscriptions for every user. Services include cloud hosted email, Microsoft Office, endpoint protection, and much more.

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Personal

IT is a team sport. The better we know your business the more effective we can be. You’ll have a dedicated account manager that will meet with you on a regular basis and ensure you are getting the most out of GCS every step of the way.

What’s Included?

Our entire suite of SecureCloud managed security services
Remote/onsite support, 7 days/week
Server and network monitoring
Backup monitoring and administration
Centralized device management
Microsoft Exchange email and Office licenses
Microsoft Teams chat and video conferencing
Cloud file storage
Documentation and vendor management

Regular IT reviews

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