Why Buying More Bandwidth Might Not Solve Your Office Internet Issues

With the ubiquity of high-speed home internet connections, it is easy to see why many businesses think that adding more bandwidth will solve their office internet issues.

However, office environments are much more complex than residential environments and buying a bigger internet pipe may not always be the solution. In this blog post, we explain why purchasing additional bandwidth should be the LAST thing you do to fix office internet performance issues.

What’s Wrong With Just Increasing My Bandwidth?

The main issue with increasing your bandwidth when experiencing internet issues is that it does nothing to address the likely root cause of the problem. You may be able to see some gains by purchasing a more expensive internet service plan, but an office environment has many factors that can affect the end-user experience and if there are underlying issues you are not addressing, then those problems will remain even after you have increased your bandwidth.

So What Can I Do Instead?

The best way to improve your office internet connection is to look holistically at the problem starting with your firewall. Firewalls are used to protect your network from unauthorized access, and if your firewall is not configured properly – or hardware is under-resourced – it can be a major bottleneck to throughput. Improper config or hardware symptoms can include slow download speeds and timed out connections, that will actually not improve with a larger internet contract.

Next, you should look at your wireless access points (WAP). Wireless access points in an office environment can be overwhelmed with too many devices, concurrent streams, or be limited by the underlying hardware. If your WAPs are not designed for commercial use or properly placed and configured, it can drastically affect the performance of a user’s internet speed.

Put simply, most office environments have not properly equipped themselves for the number of users and the WAY that they are using network connections. Zoom calls, SaaS applications, and even background music streaming have become increasingly popular over the last several years. Networks that were originally designed and configured without these considerations are likely to show their fragility today.

Your Telecom Representative Is Probably Not Going to Help

While a telecom sales rep will gladly take your call and sell you additional bandwidth, it may not be in your best interests to speak with them first. They are ill-equipped or incentivized to dig into your network architecture to discover what is actually crippling your network.

Getting a network evaluation by GCS can help you discover the root cause of your problems and address the source of your issues.


High-speed internet access is vital for today’s business environments. While it may seem like simply buying more bandwidth when experiencing an issue would solve the problem, this is not always the case because there could be fundamental issues causing slowdowns or drops in performance that need to be addressed first.

By looking into other factors such as network congestion, configuration, and hardware problems you are likely to find that you investing additional bandwidth is either not necessary or needs only incremental improvement. By employing the help of a managed IT service provider like GCS, small business owners can ensure reliable and secure high-speed internet access for their offices.

Don’t waste money on unnecessary bandwidth upgrades. Let GCS help you troubleshoot and optimize your internet access for reliable and secure performance. Contact us today to learn more.



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